Website Legal Policies - Terms of Service and Privacy Policy
Website Legal Policies
Terms of Service and Privacy Policy
Effective Date: September 2, 2026
These Website Legal Policies govern access to and use of the Cynthia Martin Online website, located at https://cynthiamartinonline.com, and related offerings, services, memberships, communities, communications, and digital resources operated by Cynthia Martin Online and Cynthia Martin (“Cynthia Martin Online,” “we,” “us,” or “our”).
Cynthia Martin Online is a Scripture-first Christian discipleship, coaching, membership, and ministry company based in Pace, Florida.
Important SMS Privacy Statement: We do not sell, rent, lease, or share SMS/text-message opt-in data, mobile phone numbers collected for SMS, or consent records with third parties or affiliates for their own marketing or promotional purposes. SMS opt-in data and consent will not be shared with third parties except with vendors or aggregators strictly necessary to provide the requested messaging service, and those vendors may not use it for their own marketing.
Part I — Terms of Service
By accessing or using CynthiaMartinOnline.com, creating an account, joining a membership or community, booking a call, purchasing an offering, subscribing to communications, or otherwise using any related service, you agree to these Terms of Service (“Terms”) and our Privacy Policy.
If you do not agree to these Terms, you may not access or use the website or related services.
These Terms apply to the website and related services, including, as applicable:
● Christian discipleship teaching and resources;
● Rooted and related courses or programs;
● She Blooms or Rooted membership and community offerings;
● Renew Christian Coaching;
● So Free Ministry;
● Growth Pathways;
● digital courses, workshops, training libraries, and downloadable resources;
● private communities, mentorship, and live Q&A calls;
● appointment-booking links;
● the Journal and other website content;
● email, SMS, and other communications; and
● any other offering identified as being subject to these Terms.
Specific terms presented during checkout, enrollment, registration, or purchase for a particular offering (“Offer Terms”) are incorporated into these Terms. If there is a conflict between these Terms and the Offer Terms, the Offer Terms control for that particular offering.
You must be at least 18 years old to use paid services, create a member account, join a private community, or submit personal information through a service intended for adults.
The website and services are not directed to children under 13. We do not knowingly permit children under 13 to use the website or knowingly collect personal information from them.
By using the website, you represent that:
● you are at least 18 years old;
● you have the legal capacity to enter into these Terms; and
● your use of the website will comply with applicable law.
Cynthia Martin Online provides Scripture-first Christian teaching, discipleship, coaching, ministry resources, community experiences, and related educational content.
Offerings may include:
● Rooted, including foundational discipleship training;
● She Blooms/Rooted membership or community, which may include a coaching and training library, private community access, live Q&A or mentorship calls, practical discipleship resources, and related materials;
● Renew Christian Coaching;
● So Free Ministry, including inner-healing, freedom, and discipleship experiences;
● Growth Pathways;
● courses, workshops, calls, teachings, journals, videos, workbooks, and downloadable resources; and
● other current or future services described on the website or in an applicable Offer Terms document.
We may change, update, suspend, or discontinue portions of the website or services, subject to applicable law and any specific obligations stated in applicable Offer Terms.
Access to a membership, course, community, call, or resource may depend on the type of purchase, subscription, enrollment, or invitation involved.
Certain services may require an account or member login. You are responsible for:
● providing accurate and current registration information;
● maintaining the confidentiality of your username, password, and other credentials;
● using a strong, unique password;
● enabling multifactor authentication where available;
● promptly notifying us of unauthorized access or suspected account compromise;
● ensuring that other people do not use your account; and
● all activity occurring through your account, except to the extent caused by our own failure to use reasonable security measures.
You may not share, sell, transfer, sublicense, or provide access to your account or membership to another person unless we expressly authorize it in writing.
We may suspend or require changes to account credentials when reasonably necessary to protect the website, members, or our business.
Some services may be offered through a recurring membership or subscription. An offer may include a free trial, introductory price, founding-member price, monthly price, annual price, or another pricing structure.
Where stated in the applicable Offer Terms, the She Blooms/Rooted membership may be offered at $19 per month after a one-month free trial. Pricing, trial length, renewal terms, included benefits, and availability may change for future offers.
Before completing a purchase or enrollment, you will be shown the applicable price and material subscription terms. By enrolling in a recurring subscription, you authorize the applicable payment provider to charge the payment method according to the Offer Terms until the subscription is canceled or otherwise terminated.
We do not claim ownership of or control over the payment processing systems used by third-party providers. Payment details may be collected and processed by third-party payment providers. Their terms and privacy policies apply to their processing of payment information.
You agree to:
● provide accurate billing and contact information;
● use a payment method that you are authorized to use;
● promptly update expired or invalid payment information; and
● pay all charges disclosed at the time of purchase, including applicable taxes.
If a payment is declined, reversed, disputed, or overdue, we may suspend or terminate access to the applicable offering, subject to applicable law and the Offer Terms.
Subscription cancellation procedures, deadlines, renewal dates, and refund rights are governed by the applicable Offer Terms presented at enrollment or checkout.
Unless different terms are stated for a particular offering:
● a recurring subscription may be canceled according to the cancellation instructions provided with that subscription;
● cancellation generally prevents future renewals but does not automatically create a refund for a prior billing period;
● access may continue through the end of the paid period unless the Offer Terms state otherwise; and
● refunds, credits, or prorated amounts are available only when required by law or expressly provided in the applicable Offer Terms.
If you cannot locate the applicable cancellation instructions, contact us at hello@cynthiamartinonline.com.
Bookings made through TidyCal or another third-party booking platform may be subject to that provider’s cancellation, rescheduling, and refund terms.
If you participate in a private community, group, live call, mentorship experience, or other interactive service, you agree to communicate respectfully and use the service lawfully.
You may not:
● harass, threaten, intimidate, abuse, or discriminate against another person;
● share another person’s private information without permission;
● disclose prayer requests, testimonies, health information, or personal stories shared by another member;
● impersonate another person or misrepresent your affiliation with Cynthia Martin Online;
● post unlawful, defamatory, obscene, fraudulent, threatening, or infringing material;
● use the service to provide unauthorized medical, psychological, legal, financial, or other professional advice;
● solicit members for unrelated products, services, donations, or causes without permission;
● distribute malware, spam, chain messages, or harmful code;
● scrape, copy, harvest, export, or systematically collect member or website information;
● interfere with the operation or security of the website or services;
● attempt to access another person’s account or restricted areas;
● record, reproduce, distribute, or commercially exploit live calls or member content without written permission; or
● use the website or services for any purpose prohibited by law.
We may remove content, restrict participation, suspend access, or terminate an account when we reasonably believe these Terms, community standards, or applicable law have been violated.
Cynthia Martin Online provides Christian discipleship, biblical teaching, coaching, ministry, educational, and spiritual-growth resources.
The content and services are not:
● medical advice;
● mental-health or psychological advice;
● psychotherapy or counseling;
● diagnosis or treatment;
● legal advice;
● financial, tax, investment, or insurance advice;
● crisis intervention;
● emergency care; or
● a substitute for qualified professional services.
Nothing on the website or in any service creates a doctor-patient, therapist-patient, attorney-client, financial-advisor-client, or other professional relationship.
You are responsible for deciding whether to apply any teaching, suggestion, spiritual practice, or coaching exercise to your circumstances. Consult an appropriately licensed professional regarding medical, mental-health, legal, financial, or other professional concerns.
If you are experiencing an emergency, are in danger, or may harm yourself or another person, immediately contact local emergency services, call or text 988 in the United States for the Suicide and Crisis Lifeline, or contact a qualified local crisis professional. Do not rely on this website, SMS, email, coaching, or community services for emergency assistance.
We do not guarantee any particular spiritual, emotional, relational, financial, health, career, ministry, or life outcome.
Individual results depend on many factors, including personal circumstances, participation, decisions, beliefs, resources, health, and other factors outside our control.
Testimonials, examples, descriptions, or statements about potential benefits are illustrative only and are not guarantees of a particular result.
The website, design, text, graphics, logo, photographs, videos, audio, teachings, workbooks, courses, workshops, training library, trademarks, service names, branding, Journal content, and other materials provided by Cynthia Martin Online are owned by or licensed to Cynthia Martin Online and are protected by intellectual-property laws.
Except as expressly permitted in writing, you may not:
● reproduce, republish, distribute, sell, license, or exploit our content;
● remove copyright, trademark, or other proprietary notices;
● modify or create derivative works from our materials;
● upload our materials to another website, platform, artificial-intelligence system, file-sharing service, or database;
● record or redistribute paid or private sessions;
● use our branding or logo in a way that suggests endorsement; or
● use our content for commercial or competing purposes.
Subject to these Terms and any Offer Terms, we grant you a limited, revocable, nonexclusive, nontransferable, nonsublicensable license to access and use purchased or authorized materials for your personal, noncommercial discipleship and educational purposes.
This license ends when your applicable access ends or these Terms are terminated.
You may voluntarily submit messages, comments, prayer requests, testimonies, questions, feedback, photographs, recordings, or other content through the website, community, coaching, calls, forms, or related services (“User Content”).
You retain ownership of User Content to the extent you own it. By submitting User Content, you grant Cynthia Martin Online a limited, nonexclusive, worldwide, royalty-free license to host, store, reproduce, format, display, transmit, moderate, and use that content only as reasonably necessary to:
● operate and provide the services;
● administer and moderate a community;
● respond to your requests;
● maintain records;
● troubleshoot and improve the services;
● comply with law; and
● promote the service when you have provided appropriate permission.
We will treat prayer requests, testimonies, personal spiritual information, health-related information, and other sensitive personal content with care. We do not sell sensitive submissions.
We will not publicly use your name, photograph, testimony, prayer request, or identifiable personal story as a testimonial, advertisement, or promotional material without appropriate permission. Permission may be obtained separately and may be withdrawn for future use by contacting hello@cynthiamartinonline.com, subject to materials already published or actions already taken before withdrawal.
Do not submit information that you do not want us to receive or process. You represent that you have the rights necessary to submit User Content and that doing so does not violate another person’s rights.
The website or services may link to or use third-party services, including:
● TidyCal for appointment booking;
● third-party payment or subscription providers;
● Marblism for hosting, content delivery, and email-related processing;
● PostHog for analytics and autocapture;
● Substack for Daughters Who Flourish or related publications;
● Zoom or similar platforms for calls;
● email or SMS providers;
● social-media platforms; and
● other websites, applications, or service providers.
Third-party services are governed by their own terms and privacy policies. We do not control and are not responsible for third-party websites, content, availability, security, transactions, privacy practices, or conduct.
A link does not necessarily imply endorsement, sponsorship, or affiliation. You use third-party services at your own risk.
Our Privacy Policy explains how we collect, use, disclose, retain, and protect personal information. The Privacy Policy is incorporated into these Terms.
By using the website or services, you acknowledge that you have had an opportunity to review the Privacy Policy.
To the fullest extent permitted by law, the website, content, services, memberships, communities, courses, resources, calls, and materials are provided on an “AS IS” and “AS AVAILABLE” basis.
We disclaim all warranties, express or implied, including warranties of:
● merchantability;
● fitness for a particular purpose;
● accuracy;
● availability;
● title;
● noninfringement;
● uninterrupted operation;
● security;
● error-free operation; and
● results or outcomes.
We do not warrant that the website or services will be available at all times, free from errors, free from harmful components, compatible with every device, or suitable for your particular needs.
Some jurisdictions do not allow certain warranty disclaimers, so portions of this section may not apply to you.
To the fullest extent permitted by law, Cynthia Martin Online, Cynthia Martin, and their respective contractors, service providers, agents, representatives, and affiliates will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for loss of profits, revenue, data, goodwill, business opportunities, or anticipated savings arising out of or relating to:
● your use of or inability to use the website or services;
● reliance on any content or teaching;
● interruptions, errors, or security incidents;
● third-party websites or services;
● unauthorized access to an account;
● community interactions or User Content; or
● any other matter relating to these Terms or the services.
To the fullest extent permitted by law, our total aggregate liability for claims arising from or relating to the website or services will not exceed the greater of:
● the amount you paid to Cynthia Martin Online for the specific service giving rise to the claim during the twelve months before the event; or
● one hundred dollars ($100).
Nothing in these Terms limits liability that cannot legally be limited or excluded.
To the fullest extent permitted by law, you agree to defend, indemnify, and hold harmless Cynthia Martin Online, Cynthia Martin, and their contractors, service providers, agents, representatives, and affiliates from claims, liabilities, damages, judgments, losses, costs, and expenses, including reasonable attorneys’ fees, arising out of or relating to:
● your breach of these Terms;
● your User Content;
● your violation of another person’s rights;
● your misuse of the website or services;
● your violation of applicable law; or
● your conduct in a community or interactive service.
We reserve the right to assume the exclusive defense and control of any matter subject to indemnification, and you agree to cooperate with that defense.
We may suspend, restrict, or terminate your access to the website or services if:
● you violate these Terms or applicable Offer Terms;
● your payment is overdue or reversed;
● your conduct creates risk or harm to us, another person, or the service;
● we are required to do so by law;
● the service is discontinued; or
● we reasonably believe suspension is necessary for security or business reasons.
You may stop using the website at any time. Termination does not automatically entitle you to a refund unless required by law or provided by the applicable Offer Terms.
Sections concerning intellectual property, User Content, disclaimers, limitations of liability, indemnification, governing law, and any provisions that by their nature should survive termination will survive termination.
These Terms are governed by the laws of the State of Florida, without regard to conflict-of-law rules, except to the extent federal law or mandatory law in your jurisdiction applies.
Before filing a legal claim, the parties agree to attempt in good faith to resolve the dispute by sending written notice describing the issue and requested resolution to hello@cynthiamartinonline.com. The parties will have at least 30 days to attempt resolution unless emergency or other legally protected relief is required.
To the extent a dispute is not resolved and a court proceeding is permitted, the parties consent to personal jurisdiction and venue in the state courts located in Santa Rosa County, Florida, or the applicable federal court serving that area, subject to any mandatory venue rights or limitations under applicable law.
If an applicable Offer Terms document contains a separate arbitration provision, that provision will govern to the extent enforceable. Any arbitration provision will be interpreted and applied only to the extent permitted by applicable law, and nothing in these Terms prevents a party from seeking emergency injunctive relief, pursuing an eligible claim in small-claims court, or exercising a nonwaivable statutory right.
We may update these Terms from time to time. The revised version will be posted on this website with a new effective date.
Your continued use of the website or services after updated Terms become effective constitutes acceptance of the revised Terms. If a change materially affects an existing paid subscription or service, we will provide notice where required by law or the applicable Offer Terms.
If any provision of these Terms is found invalid or unenforceable, the remaining provisions will remain in effect, and the invalid provision will be modified or limited to the minimum extent necessary to make it enforceable where permitted.
These Terms, together with applicable Offer Terms and the Privacy Policy, constitute the entire agreement between you and Cynthia Martin Online regarding the website and services and supersede prior agreements concerning the same subject.
Our failure to enforce a provision is not a waiver of our right to enforce it later.
You may not assign or transfer your rights or obligations under these Terms without our written consent. We may assign these Terms in connection with a merger, reorganization, sale of assets, or similar business transaction.
Cynthia Martin Online Pace, Florida
Phone: 850-750-7910 Email: hello@cynthiamartinonline.com
Website: https://cynthiamartinonline.com
Part II — Privacy Policy
This Privacy Policy explains how Cynthia Martin Online collects, uses, discloses, retains, and protects personal information through https://cynthiamartinonline.com, related membership and community services, courses, coaching, ministry offerings, communications, booking pages, and other services that link to this Privacy Policy.
This Privacy Policy applies to information collected online and, where applicable, through related communications and services operated by Cynthia Martin Online.
Effective Date: September 2, 2026
The information we collect depends on how you interact with us.
2.1 Information You Provide Directly
We may collect:
● name;
● email address;
● phone number;
● mailing or billing address;
● account username, password, and login information;
● payment and subscription-related information;
● contact-form messages;
● coaching, ministry, appointment, or support communications;
● booking details;
● membership and community activity;
● course enrollment and participation information;
● questions, comments, feedback, prayer requests, and testimonials;
● photographs, recordings, or other submitted content;
● communication preferences;
● SMS consent, opt-out, and related records; and
● information you voluntarily include in messages or submissions.
Please avoid including highly sensitive information in a contact form or message unless it is reasonably necessary for your request. Information you voluntarily provide may contain spiritual, health-related, emotional, or other sensitive details.
2.2 Information Collected Automatically
When you visit or use the website, we or our service providers may automatically collect:
● IP address;
● device type and identifiers;
● browser type and settings;
● operating system;
● pages viewed;
● links and buttons clicked;
● approximate location derived from IP address;
● referring and exit URLs;
● dates and times of visits;
● session and usage information;
● crash, diagnostic, and performance information;
● cookies, pixels, local storage, and similar technologies; and
● analytics or autocapture information.
This information may be collected by PostHog or other analytics tools when those tools are configured and active.
2.3 Information from Third Parties
We may receive information from:
● TidyCal or another appointment-booking provider;
● payment or subscription providers;
● Marblism or other hosting and email service providers;
● PostHog or other analytics providers;
● Substack for Daughters Who Flourish or related publications;
● email or SMS providers;
● social-media platforms;
● contractors and service providers;
● referral partners; and
● publicly available sources.
Third parties may collect information directly under their own privacy policies. We are not responsible for the privacy practices of third parties that operate independently from us.
When you purchase a membership, course, workshop, coaching service, ministry experience, or other offering, payment information may be collected and processed by a third-party payment or subscription provider.
We generally do not retain full payment-card numbers. We may receive limited payment-related information, such as:
● payment status;
● transaction amount;
● billing name;
● partial payment-card details;
● subscription status;
● renewal date;
● payment method type; and
● refund, dispute, or transaction information.
The applicable payment provider’s privacy policy and terms govern its processing of payment information. We do not claim that every payment provider uses the same practices.
We collect personal information from:
● you, when you submit information or communicate with us;
● your device and browser, through automated technologies;
● service providers that process information on our behalf;
● third-party platforms you use to book, purchase, or access an offering;
● social-media or referral platforms;
● contractors, partners, or service providers; and
● publicly available sources, where permitted by law.
We may use personal information to:
● operate, maintain, and secure the website;
● provide courses, memberships, communities, coaching, ministry, and resources;
● create and manage accounts;
● authenticate members and administer login access;
● process subscriptions, purchases, refunds, and customer support;
● schedule, confirm, and manage appointments;
● respond to questions, forms, messages, and requests;
● provide member, service, appointment, and account communications;
● send email or SMS communications where permitted and where you have provided the required consent;
● personalize or improve website content and services;
● understand website traffic, engagement, and performance;
● detect, investigate, and prevent fraud, abuse, security incidents, and unauthorized activity;
● moderate communities and protect participants;
● maintain business and transaction records;
● comply with legal obligations and respond to lawful requests;
● establish, exercise, or defend legal claims;
● conduct business administration, auditing, and planning; and
● complete a merger, acquisition, financing, restructuring, sale, or other business transfer.
Where applicable law requires a legal basis for processing, we may process personal information based on:
● your consent;
● performance of a contract or steps taken at your request before entering a contract;
● our legitimate business interests, such as operating, securing, improving, and administering our services;
● compliance with legal obligations; and
● protection of vital interests or other lawful bases recognized by applicable law.
Where we rely on consent, you may withdraw consent, although withdrawal does not affect processing that occurred before withdrawal and may not affect processing permitted on another lawful basis.
We may disclose personal information to the following categories of recipients:
● Marblism: hosting, content delivery, website operations, and email-related processing;
● TidyCal: appointment booking, scheduling, confirmations, and related booking information;
● Payment and subscription providers: payment processing, recurring billing, refunds, fraud prevention, and subscription administration;
● PostHog and analytics providers: website analytics, usage measurement, performance analysis, and autocapture where configured;
● Substack: delivery and administration of Daughters Who Flourish or related publications;
● Email and SMS providers: delivery of communications you request or for which you provide appropriate consent;
● Technology, security, storage, and support providers: services necessary to operate and protect the business;
● Contractors and professional advisers: services such as technology, accounting, legal, compliance, customer support, and administration;
● Community and service participants: limited information that you choose to make visible through an interactive service;
● Government authorities and legal parties: where required by law, subpoena, court order, legal process, or to protect rights, safety, or property; and
● Business-transfer parties: in connection with a merger, acquisition, reorganization, financing, bankruptcy, sale of assets, or similar transaction.
Service providers are expected to process information for authorized business purposes and, where appropriate, under contractual confidentiality and data-protection obligations.
SMS Opt-In Data Restriction
We do not sell, rent, lease, or share SMS/text-message opt-in data, mobile phone numbers collected for SMS, or consent records with third parties or affiliates for their own marketing or promotional purposes. SMS opt-in data and consent will not be shared with third parties except with vendors or aggregators strictly necessary to provide the requested messaging service, and those vendors may not use it for their own marketing.
This restriction does not prevent disclosures:
● to vendors strictly necessary to send or administer requested SMS messages;
● to service providers operating under our instructions;
● to comply with law or legal process;
● to prevent fraud, abuse, or security threats;
● to protect rights, safety, or property; or
● in connection with a permitted business transfer, subject to applicable law and the same privacy restrictions where required.
We do not sell personal information for money.
We also do not sell or share SMS opt-in data, mobile phone numbers collected for SMS, or SMS consent records for another company’s marketing or promotional purposes.
Some privacy laws define “sale” or “sharing” broadly and may include certain advertising, analytics, or other disclosures that do not involve a payment. If such definitions apply to our activities, you may exercise applicable opt-out rights described below.
This section applies if Cynthia Martin Online offers SMS or text messaging.
9.1 Separate, Affirmative Consent
We send SMS messages only when a person separately and affirmatively opts in through a clear disclosure and checkbox, electronic signature, text-to-join process, web form, or another method intended to satisfy applicable law.
The disclosure will identify, as applicable:
● the types of messages that may be sent;
● that messages may be sent using an automated technology;
● that message frequency varies;
● that message and data rates may apply;
● how to opt out;
● how to obtain help; and
● that consent is not a condition of purchasing goods or services.
Consent to receive SMS messages is not a condition of purchase, membership, enrollment, booking, or participation in any service.
Consent is specific to the messaging program and is not automatically transferred to unrelated businesses or marketers.
9.2 Categories of SMS Messages
Depending on your relationship with us and the consent you provide, messages may include:
● appointment confirmations and reminders;
● booking, rescheduling, or cancellation notices;
● customer-support messages;
● account or membership updates;
● service or program updates;
● access or security notices;
● transactional or administrative messages; and
● promotional or marketing messages, but only where separately permitted and appropriately consented to.
We do not promise that every category will be available at all times.
9.3 Frequency, Charges, and Carriers
Message frequency varies based on your appointments, account, membership, service activity, and communication preferences.
Message and data rates may apply. You are responsible for charges imposed by your mobile carrier or service plan.
Supported carriers may vary. Wireless carriers are not liable for delayed or undelivered messages.
SMS services are intended for adults 18 and older and are not directed to children.
9.4 Opting Out
You may opt out at any time by replying STOP to a message.
After receiving a STOP request, we will send a confirmation message when permitted and will stop sending further SMS messages to that number, except for a limited confirmation or messages otherwise permitted or required by law. No promotional content will be included in an opt-out confirmation.
You may also use other reasonable methods to revoke consent, including contacting:
● Email: hello@cynthiamartinonline.com
● Phone: 850-750-7910
We will process revocation requests promptly and within the timeframe required by applicable law.
Opting out of SMS does not necessarily opt you out of email, postal mail, phone calls, or other communication channels. You must opt out of each channel separately unless applicable law requires otherwise.
9.5 Help
Reply HELP to an SMS message for assistance where supported.
You may also contact:
● Email: hello@cynthiamartinonline.com
● Phone: 850-750-7910
9.6 Emergency Communications
SMS is not guaranteed to be delivered immediately or at all and is not intended for emergencies. Do not rely on SMS, email, the website, coaching, ministry, or community services for emergency assistance. Contact local emergency services or an appropriate crisis resource.
9.7 Consent Records
Where SMS is used, we may maintain records of:
● the phone number;
● the date and time of consent;
● the source and method of consent;
● the disclosure presented;
● the program or sender identified;
● message categories authorized;
● opt-out or revocation requests;
● HELP requests;
● delivery and messaging records; and
● related compliance information.
These records may be retained as reasonably necessary to administer messaging, honor opt-outs, demonstrate consent, comply with law, resolve disputes, and protect our business.
We and our service providers may use cookies, pixels, local storage, tags, software development kits, and similar technologies to:
● operate the website;
● remember preferences;
● maintain sessions;
● secure accounts;
● understand traffic and engagement;
● measure performance;
● identify technical problems;
● improve content and services; and
● support analytics and marketing functions where applicable.
PostHog may be used for analytics and autocapture, including possible collection of page views, clicks, navigation events, and related usage information. PostHog analytics may activate only when the applicable account key or configuration is enabled.
You may be able to control cookies through your browser, device settings, privacy extensions, or available consent tools. Disabling cookies may affect website functionality, account access, or certain features.
Because browser and device controls vary, we cannot guarantee that every tracking technology will be disabled through one setting.
We seek to maintain reasonable administrative, technical, and physical safeguards appropriate to the nature and sensitivity of the personal information we handle. Security practices may vary depending on the service, vendor, system, and type of information involved.
Safeguards may include:
Administrative Safeguards
● written privacy and security procedures;
● data minimization and purpose limitation;
● risk assessments and periodic review;
● access authorization procedures;
● confidentiality obligations;
● workforce privacy and security training;
● incident-response planning;
● vendor due diligence;
● contractual confidentiality and security requirements; and
● retention and secure-disposal procedures.
Technical Safeguards
● encryption in transit and at rest where appropriate;
● secure transmission protocols;
● access controls based on least privilege;
● unique user accounts;
● authentication controls;
● multifactor authentication where available and appropriate;
● password-protection practices;
● system logging and monitoring;
● malware and threat protections;
● secure configuration;
● software updates and patching;
● vulnerability management;
● backups and disaster-recovery measures; and
● controls designed to detect, prevent, and respond to unauthorized access.
Physical Safeguards
● restricted access to offices, equipment, and records;
● secure storage for physical documents where appropriate;
● device-protection procedures;
● secure disposal or destruction of records; and
● environmental and operational protections appropriate to the systems used.
We seek to evaluate service providers before using them and to require appropriate protections when they process personal information on our behalf. We may monitor access and investigate suspected misuse.
If we discover a security incident involving personal information, we will assess it, take reasonable steps to contain and remediate it,
preserve relevant information, and provide notices to affected individuals, regulators, or other parties when required by applicable law.
No website, database, platform, transmission, or storage system is completely secure. We cannot guarantee absolute security,
uninterrupted protection, or that unauthorized persons will never defeat our safeguards.
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, unless a longer period is required or permitted by law.
Retention depends on the category and purpose of the information. Generally:
● Contact inquiries: retained while needed to respond, follow up, document communications, and manage business records;
● Account and membership information: retained while the account or membership is active and for a reasonable period afterward for security, accounting, dispute, and legal purposes;
● Payment and transaction records: retained according to accounting, tax, fraud-prevention, chargeback, and legal requirements;
● Booking information: retained according to business, scheduling, support, and legal needs and the applicable provider’s practices;
● Community and submitted content: retained while reasonably necessary to provide, moderate, secure, or document the applicable service;
● SMS consent and opt-out records: retained as reasonably necessary to honor preferences, demonstrate compliance, resolve disputes, and satisfy legal obligations;
● Analytics and technical data: retained according to the configuration and retention practices of the applicable analytics provider; and
● Legal or compliance records: retained as necessary to establish, exercise, or defend legal claims and meet legal obligations.
When personal information is no longer needed, we seek to delete, de-identify, anonymize, or securely dispose of it, subject to backups, technical limitations, legal requirements, accounting obligations, fraud prevention, and dispute-resolution needs.
Depending on where you live and subject to applicable law, you may have the right to:
● access or know about personal information we hold about you;
● request correction of inaccurate information;
● request deletion of personal information;
● request portability of certain information;
● restrict or object to certain processing;
● withdraw consent where processing is based on consent;
● opt out of marketing email;
● opt out of SMS messages;
● control cookies and similar technologies;
● submit a complaint to a privacy regulator or supervisory authority; and
● appeal a decision concerning a privacy request where applicable law provides an appeal right.
To exercise a right, contact hello@cynthiamartinonline.com. We may need to verify your identity before completing a request. Verification may include confirming information associated with your request or account. We will not request more information than reasonably necessary for verification.
We generally respond within the period required by applicable law. If we need additional time, we will explain the reason and any permitted extension.
Some requests may be denied or limited where permitted by law, including when fulfilling the request would compromise security, violate another person’s rights, interfere with legal obligations, or require information to be retained for a lawful purpose.
If California privacy law applies to you and Cynthia Martin Online is subject to the applicable requirements, you may have the right to:
● know or access categories and specific pieces of personal information collected;
● know the purposes for collection and categories of sources;
● know the categories of recipients to whom information is disclosed;
● request deletion, subject to exceptions;
● request correction of inaccurate information;
● opt out of the sale or sharing of personal information;
● limit the use or disclosure of sensitive personal information where applicable;
● receive equal service and pricing when exercising privacy rights; and
● appeal a decision concerning a privacy request where applicable.
We do not sell personal information for money. We do not sell, rent, lease, or share SMS opt-in data, mobile phone numbers collected for SMS, or SMS consent records for third-party marketing.
Where applicable, we will honor legally recognized browser-based opt-out preference signals, such as Global Privacy Control, in accordance with applicable law and our ability to associate the signal with the relevant browser or device.
California requests may be submitted to hello@cynthiamartinonline.com or 850-750-7910. We may verify requests as required to protect personal information and prevent fraud.
We will not discriminate against you for exercising rights provided by applicable California privacy law.
If you are located in the European Economic Area, the United Kingdom, Switzerland, or another jurisdiction that provides similar rights, you may have rights, where applicable, to:
● access your personal information;
● correct inaccurate information;
● request deletion;
● restrict processing;
● object to certain processing;
● receive portable information;
● withdraw consent;
● object to direct marketing; and
● lodge a complaint with your local data-protection authority.
We may transfer personal information to the United States and other countries that may have different data-protection laws. Where required, we seek to use appropriate safeguards for international transfers, such as contractual protections or another lawful transfer mechanism.
If you are located outside the United States, you understand that your information may be processed in the United States in connection with our services.
You may opt out of promotional email communications by using the unsubscribe link in the email or contacting hello@cynthiamartinonline.com.
You may continue to receive transactional, administrative, account, security, appointment, or service-related communications after opting out of promotional marketing.
SMS opt-out procedures are described in Section 9. Opting out of one communication channel does not necessarily opt you out of another.
The website and services are intended for adults and are not directed to children under 13.
We do not knowingly collect personal information from children under 13. If you believe a child under 13 has provided personal information to us, contact hello@cynthiamartinonline.com so we can investigate and take appropriate steps.
The website may contain links to third-party websites, applications, platforms, and services, including TidyCal, payment providers, Marblism, PostHog, Substack, social-media platforms, video platforms, and other external resources.
Those third parties operate under their own privacy policies and terms. We are not responsible for their independent collection, use, disclosure, security, or retention practices.
Review the applicable third party’s privacy policy before submitting information or completing a transaction through that service.
We may update this Privacy Policy when our practices, services, technology, legal obligations, or business operations change.
The updated version will be posted on this website with a revised effective date. If required by law, we will provide additional notice.
Your continued use of the website after the revised Privacy Policy becomes effective indicates acknowledgment of the updated policy.
For questions, privacy requests, SMS requests, or concerns, contact:
Cynthia Martin Online Pace, Florida Phone: 850-750-7910
Email: hello@cynthiamartinonline.com Website: https://cynthiamartinonline.com
When submitting a privacy request, please identify the request type and provide enough information for us to respond. Do not send passwords, full payment-card numbers, Social Security numbers, or other unnecessary sensitive information by email.
These Website Legal Policies are intended as a comprehensive starting document based on the services, website features, and information practices described to us. They are not a substitute for advice from a licensed attorney.